Terms and Conditions

Terms and Conditions 

General 

All products are subject to availability and some delays may occur. By shopping online with us  at Thomas Goldsmiths you are accepting our terms and conditions. 


Returns

We can offer a refund or an exchange if you are not fully satisfied with the product providing it is returned in perfect condition and has not been worn within 30 days of receipt. 

Bespoke,  customised or personalised engraved items cannot be refunded or exchanged. 

If a ring has been resized we cannot offer refund or exchange.

When returning items we suggest using Special or Recorded delivery with Royal Mail. We are not responsible for any items lost in transit. 

 Please  send an email to sales@thomasgoldsmiths.com and return items in original packaging along with a copy of your order confirmation email to :

Thomas Goldsmiths 

7 Pump Street 

Londonderry

BT48 6JG


Shipping 

Standard Delivery  (orders up to £100) - £8.00
Standard Delivery  (orders above £100) - Free 

Ireland - £15

Pricing

All prices are subject to change. 


Payment 

Payments accepted online VISA, MasterCard  Paypal and American Express